Frequently asked questions
How do I buy data?
Pick a bundle, enter the phone number to receive the data, and pay with mobile money or card. You will get a reference to track your order.
What payment methods do you accept?
MTN MoMo, Telecel Cash, AirtelTigo Money, and card payments via Paystack.
Can I buy data for someone else?
Yes. Just enter their phone number when placing the order. The data will be delivered to that number.
Do the bundles expire?
No. All bundles sold by 13 Bundle are non-expiry.
What happens if my bundle is not delivered?
Any bundle that fails to deliver is refunded. Contact us on WhatsApp with your order reference.
How do I track my order?
Use the reference number you received after payment on our Track Order page to check your delivery status.
Which networks do you support?
We currently sell bundles on MTN and Telecel networks.
Can I check my WAEC or BECE results?
Yes. We offer WAEC and BECE result checking through our store.
How is the data delivered?
After your payment is confirmed, the data bundle is sent directly to the phone number you provided. You can track progress using your order reference.
Still need help?
Contact us on WhatsApp and we will assist you.
- 024 774 7907
- Mon–Sat, 8am–8pm
- Accra, Ghana